DESIGN: Designing for Patient Experience

Healthcare providers and designers are well aware that improved patient experience is a fundamental component of the "Triple Aim". HCAHPS scores reflect not only the quality of care, but also the environment in which care is provided. Do theme parks hold the clue to improving the patient experience? The following articles provide different perspectives:

Why Schools And Hospitals Should Be More Like Theme Parks
Written by Nick De La Mare, Fastcodesign.com, January 20, 2016

3 Things the Healthcare Industry Can Learn From Disneyworld
Written by Scott Shreeve, Inc., August 10, 2015

Is Healthcare Designing the Wrong Patient Experience?
Written by Andy DeLao aka Cancer Geek, Healthcare Blog, May 26, 2015